Instructions on how to accomplish this can be located on Apple's website at: If your Mac has both an integrated chipset and an actual video card that it switches between for better battery life, then you may want to disable Automatic graphics switching so that the best graphics will always be used.Troubleshooting 3D Camera View Display Problems in Home Designer Troubleshooting 3D Camera View Display Problems in Chief Architect If the unexpected closure of the program appears to be particularly linked to 3D camera views, dialogs which display object previews, or accessing particular objects in the Library Browser where a preview is displayed in the panes below, then please follow the instructions in the Knowledge Base article that applies to your product below:.Having automated backups that run when files are not in use to back up to a network server or cloud drive is a great idea to ensure that in the event of a computer crash, hard drive failure, computer theft, fire or other natural disaster that you do not lose your important files. To learn more, please see the Organizing your Plan and Layout Files Knowledge Base article. When working with Chief Architect files, always make sure they are saved on the local machine's hard drive. First, please note that working on files stored on a network server, external hard drive, or USB flash drive device is not supported.If your Mac computer meets or exceeds the System Requirements, and you are running the most recent update available for your software, then all of these additional basic troubleshooting steps bulleted below should be tested. You can also access the Program Updates page on the website at the appropriate link below for your version. Follow the instructions to download and install it. If you are not running the most recent update, then selecting this option under the Help menu will take you to the most recent update for your version of Chief Architect.If you have the most recent update, then the updates page will state this. In Chief Architect and Home Designer software programs, you can verify whether you have the latest program update by selecting Help> Download Program Updates from the program menu. If your computer meets the System Requirements for running the software, then the next step is to make sure you are using the most current program version of your Chief Architect software program. When followed, the steps below resolve almost all known issues with Chief Architect software programs crashing on a Mac. Please follow all of the recommendations in this article in order, from most to least common, until the issue has been corrected. Since there are a number of possible causes for the undesirable software behavior, some basic troubleshooting is required in order to identify the reason for a particular issue. There are a number of different reasons why Chief Architect may be encountering errors or suddenly exiting, including the Mac not meeting the System Requirements for running the software, needing to have updated drivers (particularly for the video card), or a third party application may be conflicting with the software's operation.īefore continuing, please access our Known Incompatibilities page to learn more about the software and hardware incompatibilities with Chief Architect software. I keep encountering errors, lockups, or the program closes unexpectedly when I run Chief Architect on my Mac computer. The information in this article applies to:
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